IN USING THIS WEBSITE YOU ARE DEEMED TO HAVE READ AND AGREED TO THE FOLLOWING PRIVACY POLICY. IF YOU DISAGREE WITH ANY PART OF THIS PRIVACY POLICY, PLEASE DO NOT USE OUR WEBSITE.

WE MAY CHANGE THIS PRIVACY POLICY FROM TIME TO TIME BY UPDATING THIS PAGE. YOU SHOULD CHECK THIS PAGE FROM TIME TO TIME TO ENSURE THAT YOU ARE HAPPY WITH ANY CHANGE. THIS POLICY IS EFFECTIVE FROM 30TH AUGUST 2017.

The SBGardenDesign.co.uk Web Site (the “Site”) is an online information service provided by Sue Bell Garden Design. The term ‘Sue Bell Garden Design’ or ‘us’ or ‘we’ refers to the owner of the website whose address is 8 Phillipa Flowerday Plain, Norwich, NR2 2TA. The term ‘you’ refers to the user or viewer of our website.

This privacy policy sets out how Sue Bell Garden Design uses and protects any information that you give us. In particular, it covers:

  • What personally identifiable information is collected,
  • How this information is used,
  • Our policy on sharing this information,
  • How we protect your information,
  • How you can correct any inaccuracies in this information.

It applies to information we collect about:

  • Visitors to our website,
  • People who use our services.

What personally identifiable information is collected

Visitors to our website, SBGardenDesign.co.uk

If you send us an email from the site, your name, email address and message will be emailed to us. We will store this information in our email system so that we are able to respond to you. This information is kept private.

If you comment on a blog post on this site, your name, email address, IP address and message will be stored in our website database. You own website address will also be stored if you have one and choose to provide it. This makes your name and comment (but not your email or website address) viewable by visitors to the website and allows those visitors to access your website.

Cookies

The website uses some cookies when you browse the website or if you comment on a blog post. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why. If you are viewing the site on a mobile phone, you may have to toggle to FULL view in order to see the whole table (it just can’t shrink down enough to fit on such a small screen!).

CookieTypeDurationDescription
Blog CommentsPermanentJust under 1 yearcomment_author
comment_author_email
comment_author_url

These cookies are used to record information about people who comment on the blog, so they don’t have to retype all their information again when they want to leave another comment.
Google AnalyticsSession-_utmc
Google Analytics (2)Permanent1 year_utma
_utmb
_utmz

We use Google Analytics to help us understand how visitors use our site. Most websites use some sort of analytics program like this.
We use the information to compile reports and to help us improve the site. The data includes things like how many people visit the site, which country they are from, how they arrived at the site, how many pages they visited, how fast the site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way.
Click here for an overview of privacy at Google
Mobile ViewPermanent2 hoursIf you view our website through a mobile phone or a small tablet you will initially see a modified view of the site that fits better on the small screen. You have the option of switching to the normal (full) view by clicking a toggle button. This cookie remembers which view you are using so you don't have to toggle to full view again if you revisit the site.

Our site also uses a Facebook ‘Like’ button. If you have a Facebook account then a Facebook cookie may record information about your visit to our site. Click here for an overview of privacy at Facebook.

Most web browsers allow some control of cookies through the browser settings. To find out more about cookies visit www.allaboutcookies.org

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Links to other websites

Our website may contain links to other websites of interest. Once you have used these links to leave our site we do not have any control over that other website. Therefore, we cannot be responsible for the protection or privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

People who use our services

If you send us an email, your name, email address and message will be emailed to us. We will store this information in our email system so that we are able to respond to you.

If you request a service we will collect various details. We will store this information in paper and electronic files. We use these details:

  • for internal record-keeping,
  • to provide the service you have requested.

We may also aggregate data for anonymous, statistical analysis for example, to understand where business comes from geographically, or to analyse and compare the take-up rates of different advertising methods.

This information is kept private.

How this information is used

If you have chosen to share it with us, we use your email address to contact you in reply to your message. If you have entered your email address to leave a comment on the blog, it is used to identify your comment but it is not displayed on the website or shared with any third party. If you have entered your own website address with a comment on the blog, we create a link to your site but your website name is not displayed on our website or shared with third parties.

We may also use your email address to help resolve issues or disputes, for example if you tell us that you cannot see any of your posts on the website, we would probably search our database using your email address to help diagnose the problem.

Our policy on sharing your information

We will not sell, share or rent your personal information to third parties unless we have your permission or are required by law to do so.

We will not use your email address for unsolicited mail. Any emails sent by Sue Bell Garden Design will only be in connection with the provision of services and products you have requested.

How we protect your information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How to correct inaccurate information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

Once posted, you cannot change or remove any comments you have submitted on our blog posts. If you would like to have this information removed please contact us and we will do this for you. Due to technical constraints, no information is ever completely removed from our databases. However, we will aim to remove all publicly-facing information.